Paper: When Ebola meets conflict: The advocacy and accountability role in trust building

Paper details

Paper authors Author: Delu LUSAMBYA, PhD researcher at International Institute of Social Studies
In panel on Mis/disinformation during crises: is humanitarianism part of the problem or the solution?
Paper presenter(s) will be presenting In-Person / Online


From 2018 to date, the literature word has witnessed rapid growth in the discussion about the importance of trust and collaboration between aid providers and affected communities during the Ebola outbreak in Beni, Eastern DRC. While several scholars and practitioners have focused on community reaction against Ebola, there is still a gap in the existing literature on how advocacy and accountability mechanisms shaped the trust and collaboration between aid providers and affected communities in conflict-affected areas.
Drawing on empirical data from the perceptions of researchers, aid providers, and affected communities, this paper critically analyzes the accountability and advocacy mechanism used during the tenth Ebola outbreak in Beni. It uses an interactive methodology based on participatory methods and the Beni case to explain the consequences of poor collaboration and mistrust between affected communities and aid providers on Ebola responses.
As communities experiencing Ebola are prone to social tension and mistrust, it is essential to understand in detail how advocacy and accountability mechanics reinforce collaboration and mistrust and how they can do this better to avoid or reduce the risk of poor collaboration and mistrust.