How to include marginalized groups in risk communication and community engagement


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Action to control disease outbreaks and other natural hazards must engage with the knowledge, needs, and circumstances of marginalized groups - as the COVID-19 pandemic demonstrates. Yet, too often, marginalized people lack accessible information that they trust about how to keep themselves and their communities safe and well. They include people who don’t speak the dominant language, who are not literate, or who lack access to different forms of communication. They face heightened risks as they may not be able to read health advice or understand weather advisories. They might also be unable to contribute important knowledge and experience to manage public health emergencies and other disaster responses in their communities. So mistrust between responders and marginalized people grows, with life-affecting consequences. What are the main challenges in communicating with marginalized groups? And how can responders establish policies and communication strategies that build trust and support the best outcomes for those groups? To help answer these questions, this panel invites contributors from different regions and contexts for a moderated, practice-oriented discussion. The panel is connected to the sub-theme on health and the environment, and hopes to highlight crosscutting perspectives on leveraging digital technologies and reaching migrants and forcibly displaced people.

Date(s) & Time(s)

November 4th, 2021
15:30 (GMT +1)
Room 15
Session has ended.

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Mia Marzotto
Christine Fricke